Redefining Retail: What’s Next for Shoppers and Retailers?

Unlock the secrets to thriving in the current retail landscape amid the cost-of-living crisis. Exclusive sponsored research from Manhattan Associates reveals the biggest technology-enabled consumer trends based on shoppers’ expectations and retailers’ ability to meet them. In an era where customer satisfaction is no longer enough, retailers must embrace digitalisation and elevate their customer service game. Explore why more than one-quarter of retailers are prioritising modern point-of-sale systems for seamless omnichannel experiences and how tech-savvy in-store associates are the key to success. Dive deeper into these insights by downloading the report, “Redefining Retail: What’s Next for Shoppers and Retailers?”

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