Excel has been around for 40 years. But familiarity isn’t a sufficient reason to use it. What should organisations consider when choosing spreadsheet software?
Sustainable high performance is about creating the conditions where all employees can achieve their best work, by building a performance-focused “peloton”
By building stronger data foundations in the long term, businesses will improve their ability to react quickly as new AI capabilities emerge and mature
Organisations that strike a balance between AI-driven intelligence and human strategic oversight will not only improve efficiency but also drive real innovation
AI-powered, real-time voice translation is revolutionising CX by breaking language barriers, reducing costs and enhancing customer and associate experiences
Businesses are ditching clunky old chatbots in favor of smarter AI agents, promising faster responses, lower costs and a customer experience so seamless it practically glows.
Generative AI (gen AI) is changing the fraud prevention game – especially for enterprise companies, which are constantly targeted by fraudsters due to the amount of valuable customer, financial and proprietary information they hold.
For organisations that want to achieve real change, improve operations, deliver new services and products and exceed customer expectations, transformation isn’t optional – it’s crucial.
Businesses don’t want to miss the boat when it comes to AI, but the right balance must be struck: maintaining cultural integrity and upholding ethical standards