Empowering people at the heart of good business

Technology07 Nov 2023

Sponsored by Gamma Telecom

Honesty, transparency and integrity make our relationships more human

We live in a world where technology dictates the rhythm of life. Businesses are invariably thrown into a labyrinth of platforms and channels to keep their operations smooth, and their clients content.

But although technology may seem like a saviour, more often than not it overcomplicates things, fuelling disorder and clutter that divert from the essential pursuit of business growth. Enterprises, from enormous corporations to small businesses, find themselves grappling with overwhelming and snowballing complexity that can transform once-useful tools into nightmarish sources of perplexity.

At Gamma, our vision is for a better-connected world in which we can work smarter for the benefit of businesses, people and the planet. We believe that authentic connection is more important than the technology itself.

Communication isn’t simply about the exchange of information, but about creating and fostering real human connections. We know that flourishing business environments thrive on a type of communication that transcends words or data transfer. It entails empathy, comprehension and shared experiences that unite people and create enduring bonds.

This people-centric ethos is central to Gamma’s philosophy. We recognise the importance of nurturing sincere relationships with the people we serve, rather than simply enhancing processes or implementing cutting-edge technology. Every decision we make is underscored by this dedication to prioritising people, whether they are customers, partners or employees.

Gamma’s core values are fundamental to this people-first philosophy. The driving force behind every decision, they are the foundation of our belief that authentic connection is not just about technology, but about people.

Commitment to the cause

In all that we do, we prioritise the wellbeing and satisfaction of our customers and partners. Our decisions aren’t guided solely by transient gains or commercial advantages, but by a genuine commitment to prioritising the interests of our stakeholders – real people, with real hopes, desires and dreams.

Prioritising these interests means going above and beyond to know for sure that all interactions are valuable and crafting those authentic connections.

Our commitment to doing what’s right doesn’t stop at company-customer relationships. It runs through every layer of Gamma’s operations, influencing our internal culture and shaping our engagement with the global community.

After all, how can we preach it if we don’t practice it?

In any case, our ethical and responsible approach to business characterises what we like to call…

Communications with a conscience

The phrase, “communications with a conscience” sounds lovely, but it’s not just a feelgood motto – it’s the guiding principle on which everything at Gamma is based. We know our business decisions have far-reaching effects, impacting not only our immediate stakeholders but also the broader world. With this in mind, we make a conscious effort to make choices that are ethical, sustainable and inclusive.

Our mission to humanise communication in this increasingly convoluted technological world is about more than just simplifying communication processes. It means infusing all interactions with a sense of shared humanity and purpose, cultivating relationships built on trust and respect and fostering a business culture that values people above all else. It’s not about keeping pace with evolving tech, but about being the guardian of humanity in the race to the future.

All very nice – so what?

So, what does “communication with a conscience” actually mean for us?

It means upholding transparency and honesty.

It means basing decisions on the quality of service as well as profitability.

It means striking a balance between giving and receiving.

It means promoting inclusivity and equal opportunity, levelling the playing field in the business sector.

We pride ourselves on our proactive work culture – our people are always ready to roll up their sleeves and get the job done. It’s a dynamic that is simultaneously empathetic and pragmatic – resulting in people who are always ready to lend a hand to their teams and customers.

With Gamma it always comes back to the people. We can buy from anybody but only Gamma can bring the ethos, the experience and the broad knowledge of our company.

Our commitment to communications with a conscience is also evident in our strong, long-standing ESG credentials – which have been a priority since our inception, not just an attempt to reflect current trends. That’s why we have teams dedicated to the financial, mental and physical wellbeing of our people. We have also been recognised for our philanthropic efforts, winning a prestigious charity award for the Gamma Ball Rally, which has successfully raised funds for various charitable causes to the tune of £700,000 to date.

Another testament to our commitment to responsible practices is our impressive AA MSCI rating, a result of our rigorous environmental, social and governance policies. We firmly believe in giving back to society and actively engaging in community initiatives. Our employees demonstrate this through their enthusiastic participation in challenging events such as Tough Mudder competitions, marathons and dedicated “giving something back” days, where they volunteer as paramedics, or provide support at food banks or hospices.

We take great pride in our exceptional graduate scheme, which serves as a platform for young talent entering the telecoms industry. We understand the importance of providing opportunities to explore various roles, enabling them to discover their true career path. We actively support their professional development, fostering a supportive environment that encourages growth and innovation.

In addition to this, we actively engage with schools through Speakers for Schools workshops. Our representatives visit educational institutions to share insights about the telecommunications industry, offering valuable guidance to aspiring students. By doing so, we aim to inspire the next generation of professionals and provide them with a deeper understanding of not just the things that we do, but the exciting opportunities within the field.

So what’s next?

Our vision is a better-connected world where everyone can work smarter for the collective benefit of society. We aspire to nurture a connection that feels natural and intuitive.

To turn this vision into reality, we enable businesses to handle both the everyday and the extraordinary. Whether it’s local establishments contributing to their communities or apps and delivery services simplifying shopping, our solutions are the backbone of these services. In critical sectors such as banking, healthcare and emergency services, we strive to provide the support people need when they need it the most. Our tech is also used in crucial public sectors, supporting GP surgeries, councils, hospitals, veterinary clinics and universities – enabling people to not just live their lives but save lives too.

For more information, visit gamma.co.uk