Customer Experience

18 Dec 2024

Salesforce closes 1,000 paid 'Agentforce' deals, looks to robot future

Salesforce has closed more than 1,000 paid deals for "Agentforce," its platform for creating virtual representatives powered by artificial intelligence, its CEO Marc Benioff said on Tuesday.

Elevating your organisation’s Total Experience

29 Nov 2024

By prioritising security, simplifying systems and personalising experiences, organisations can turn technology frustrations into competitive advantage

Synthetic data: taking business over the rainbow

28 Nov 2024

Driving CX innovation requires acknowledging that real-world data and insights should be augmented, not replaced

How culture drives brand equity

27 Nov 2024

Brands must adapt to shifting media platforms, emerging conversations and today’s zeitgeist. This requires a willingness to embrace fluidity and take risks

Why reducing the total cost of ownership is an e-commerce game-changer

21 Nov 2024

More than ever, e-commerce businesses operating today face a predicament.

20 Nov 2024

Bridging financial gaps: making banking accessible

Technological advancements are not only improving the accessibility of banking services but are also playing a key role in driving economic growth

SalesTalk: Overcoming Objections with Confidence

20 Nov 2024

Master the art of turning objections into opportunities! Learn how to navigate pricing, hesitation, & build stronger client connections.

SalesTalk: Uncovering True Needs and Pain Points

20 Nov 2024

Master the art of consultative selling! Discover how uncovering true client needs can boost trust, sales, and long-term success.

Roblox taps former Roku executive Parampath to aid advertising push

19 Nov 2024

Roblox has hired former Roku executive Louqman Parampath to help build out its advertising business, as the video-game platform bets on its lucrative young user base to draw marketing dollars.

Poland's Allegro sees earnings growing 4-7% at home in Q4

14 Nov 2024

Poland’s biggest e-commerce platform Allegro expects its earnings growth to slow down to 4-7% at home in the fourth quarter, it said on Thursday after its third-quarter core profit met market expectations.

12 Nov 2024